This was a self started project that quickly turned into a product that we use every day at Palador. My main role is in strategy and theory behind each step in the process. The main visual designer for the examples show is Cyndi Thompson. Below are two client facing documents. The first being an overview that we write and show the client to be sure we understand what their business objectives are. The second is a persona used to better understand the users and their needs.
You can also view this PDF showing my process for coming up with each methodology template.
What does critique do for design and the rest of the project